Permission to return merchandise must be granted in advance. Fill out the form below completely and click submit to receive a Return Merchandise Authorization Number (RMA#) and shipping label. Please review our Refund and Return Policy before proceeding.
We understand that sometimes it is necessary to return merchandise you have received from ACSI. We will issue a credit to your account for items returned in saleable condition within 120 days. The following guidelines will assist you with your returns.
E–book Return Policy: E–book activation codes are non–refundable once they have been redeemed. To return non-activated e–book codes for reimbursement, email them to Member_Care@acsi.org within 120 days.